Difficult Conversations

Difficult Conversations Cover

Difficult Conversations

How to Discuss What Matters Most

By Douglas Stone; Bruce Patton; Sheila Heen

Penguin Books, Paperback, 9780140288520, 272pp.

Publication Date: April 1, 2000

About the Author

Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts.