The Shadow Factory

The Ultra-Secret NSA from 9/11 to the Eavesdropping on America

By James Bamford
(Anchor Books, Paperback, 9780307279392, 395pp.)

Publication Date: July 14, 2009

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James Bamford has been the preeminent expert on the National Security Agency since his reporting revealed the agency's existence in the 1980s. Now Bamford describes the transformation of the NSA since 9/11, as the agency increasingly turns its high-tech ears on the American public.
"The Shadow Factory" reconstructs how the NSA missed a chance to thwart the 9/11 hijackers and details how this mistake has led to a heightening of domestic surveillance. In disturbing detail, Bamford describes exactly how every American's data is being mined and what is being done with it. Any reader who thinks America's liberties are being protected by Congress will be shocked and appalled at what is revealed here.

About the Author
James Bamford has been a professional in the information technology industry since 1978. Mr. Bamford s exposure to CRM began in 1998. He has managed multiple projects and engagements using several CRM products throughout the past nine years. James has been certified as a PMP from PMI, and has over fourteen years of project management consulting experience with IBM, Cap Gemini America, Deloitte & Touche, LLP, Siebel Systems, Rapidigm, and his current employer. His project management experience covers multiple industries such as Public Sector, Insurance, Manufacturing, Transportation, Financial, Pharmaceutical, Consumer Goods, Retail, High Technology, and Oil & Gas. James holds a Certified Siebel Consultant certification from Siebel Systems, as well as a CPIM certification from APICS. His Masters in Engineering Administration degree was earned from George Washington University. He also holds BS degrees in business and computer science that were acquired from Virginia Tech and the University of Pittsburgh, respectively. Mr. Bamford is currently employed as a Senior Project Manager with Eagle Creek Software Services, and services clients throughout the world. He lives with his family near Cleveland, Ohio.
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