Power Etiquette

Power Etiquette

By Dana May Casperson

AMACOM/American Management Association, Paperback, 9780814479988, 200pp.

Publication Date: March 22, 1999



About the Author
DANA MAY CASPERSON (Santa Rosa, CA) is president of Professional Resource Institute, an image and etiquette consulting firm with clients including Pacific Bell and Ritz-Carlton hotels. She frequently addresses associations, corporations, and museums on etiquette and protocol.