What Great Bosses Know
By Jill Geisler
Center Street, Hardcover, 9781455507436, 368pp.
Publication Date: June 5, 2012
Whether the reader is an experienced manager, a rookie boss or an aspiring leader, WORK HAPPY will supercharge their skills and celebrate the values that make anyone look forward to going to work. Jill Geisler offers concrete steps for improving each element of management including collaboration, communication, conflict resolution, motivation, coaching, and feedback, so that everyone on the team-whether in the office or working offsite-can do their best.
WORK HAPPY takes management skills to the next level and proves that learning, leadership and life at work can (and should) be fun.
"Jill Geisler has an uncanny ability to unravel the most complicated workplace problems and come up with creative solutions to resolve them."
---Bob Schieffer, CBS News
"Geisler, head of the Poynter Institute's leadership and management faculty and voice of the popular podcast What Great Bosses Know, has distilled years of management experience and study into this practical step-by-step guide to improving leadership skills. Covering topics including types of power, how to give and receive constructive feedback, coaching versus fixing, self-awareness and self-management, Geisler provides useful quizzes and assessments to help the reader translate the concepts into personal learning. This positive, useful work is sure to be a go-to manual for those new to management."
"Want to be a Great Boss? Then read WORK HAPPY, which explains with detailed work plans and assessment tools how to create a great work environment that gets results. Get one book for yourself---and another for your boss too. You'll both be happier for it!"
---Charlene Li, author, Open Leadership, and co-author, Groundswell
"Jill Geisler's writing mirrors her compelling workshops. WORK HAPPY is a smart and substantive book that offers meaningful, practical advice to leaders at all levels in any organization."
---Robert M. Steele, Ph.D., director, Janet Prindle Institute for Ethics, DePauw University
"WORK HAPPY is an accessible, useful encyclopedia of managerial guidance artfully drawn from Jill Geisler's years as a master boss, learner, teacher, and coach. I just wish she had written it forty years ago....would have saved me lots of angst."
---Marty Linsky, Cambridge Leadership Associates, and faculty, Harvard Kennedy School
"Simply put, this book is a gift. A gift to any young manager in a new stretch assignment. A gift to any senior executive seeking to inspire a workforce. A gift to anyone driven to learn how to become a better leader. Jill Geisler's intelligence and warmth, captured within these pages, offers the reader an indispensable blend of best practices and comforting thoughts. She has created a safe place to think about becoming a better boss---which makes her something of a gift, too."
---Robert King, senior vice president, ESPN
"Want to love your job and reap the rewards of a productive staff? The secrets to achieve that are found in the pages of WORK HAPPY, as Jill Geisler challenges everything you know to manage yourself in order to lead others to success."
---Susana Schuler, vice president of news, Raycom Media
"Jill has a talent for making great leadership seem slap-your-forehead simple. That's because her work in WORK HAPPY sits atop mountainous research and real-life experience that has been honed and scrutinized by some of the most exacting leaders around. The result is practical, rock-solid advice that you're ready to act on before she's done talking."
---Keith Woods, vice president, NPR
"In a crisp, clear, upbeat style, Geisler cracks the code for what it takes to lead and to manage, even in times of change. Her experience as a leader, a coach, and a trainer of leaders comes through on every page. If you face the complex challenge of being your best as a leader and manager, WORK HAPPY puts a management guru by your side."
---Peggy Holman, author, Engaging Emergence