Getting to Resolution
By Stewart Levine
(Berrett-Koehler Publishers, Hardcover, 9781576750056, 226pp.)
Publication Date: January 1998
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In Getting to Resolution, Stewart Levine offers tools that get right to the core of every conflict - the painful breakdown of communication and disappointment between two people or groups - and provides specific guidelines that take readers step-by-step through the processes of crafting collaborative agreements and resolving conflicts.