Topgrading Cover


The Proven Hiring and Promoting Method That Turbocharges Company Performance

By Bradford D. Smart

Portfolio, Hardcover, 9781591845263, 350pp.

Publication Date: August 16, 2012


Great companies, large and small, rise or fall because of their talent; the more high performers on your team, the more successful your organization will be. Of course, that's easier said than done. Research shows that only about 25% of all new hires turn out to be high performers.

But companies that have used Brad Smart's Topgrading system over the past two decades have boosted their hiring success rates dramatically--sometimes even to 90%.

Three huge problems account for the typical poor results in hiring: dishonesty (via deceptive rEsumEs), incomplete information (via shallow interviews), and lack of verifiability (via biased references). "Topgrading "shows how to solve all three problems. Instead of hir-ing by your gut reactions to rEsumEs and interviews, you can start using a scientifically honed process that compels candidates to be totally honest.

Smart, one of the world's foremost experts on hiring, has personally helped hundreds of compa-nies double, triple, or even quadruple their hiring success rates. His clients have ranged from global giants such as General Electric and Honeywell to midsize and small businesses in every field imagin-able, and to not-for-profits such as the American Heart Association. And hundreds of thousands of readers have applied the lessons and tools of the first two editions of "Topgrading."

The Topgrading system makes hiring easier, faster, and more successful than any other process. And it works at every level, from the front lines to senior management.

For the first time in seven years, Smart has fully revised and updated "Topgrading "with many new tools, techniques, and case studies. This edition now features 40 companies of all sizes, across a wide range of industries and home countries. It's the most advanced and useful version of "Topgrading "ever. The third edition includes: Simplified Topgrading methods for entry-level jobs.The new Topgrading Snapshot, which screens out weak candidates in just 15 seconds.The latest version of the acclaimed Topgrading Interview script.Case studies from 35 companies not featured in any previous edition.Many additional innovations created by Topgraders.

"Topgrading "isn't just about hiring and promot-ing--it's also about developing talent. It enables leaders to reward their A Players, coach their Bs to become As, and weed out the Cs who are beyond improvement.

Many great leaders know that Topgrading works. Find out how it can help your company gain a big competitive advantage.

About the Author
DR. BRADFORD SMART has interviewed more than 4,000 candidates for selection or promotion, and has trained more than 3,000 managers and human resource professionals in various interviewing approaches. His clients include many Fortune 100 companies, the U.S. Government, and a variety of profit and nonprofit organizations in 47 countries. After completing his doctorate in industrial psychology at Purdue University in 1970, he entered consulting. Since 1972, he has been in private practice in management psychology as President of Smart & Associates, Inc., a firm based in Chicago.

Praise For Topgrading

 “Stated simply, the best talent wins and Topgrading helps identify and hire the best talent. This is true for internal promotions and external hires.”
—KEN CAMP, CEO, Hillenbrand  “The Topgrading interview process is one of the best tools in our arsenal for getting an in-depth understanding of high-potential managers. It probably improved our success promoting high-potential managers from maybe 50% to over 80%.”
—BILL CONATY, former Senior Vice President of Human Resources, General Electric  “The most valuable management skill a person can have is the ability to produce high-talent teams. Nothing else even comes close. That’s why Brad Smart’s Topgrading approach should be a top priority process in your organization.”
—PRICE PRITCHETT, Ph.D., Chairman and CEO, PRITCHETT LP  “Topgrading is the best practice I know of for hiring and promoting people who turn out to be A Players. In a not-for-profit, that can translate into raising more money to educate the public, and that can save lives . . . Having the best talent at every salary level is crucial.”
—CASS WHEELER, former CEO, American Heart Association “Turnover came down, and sales and profits skyrocketed. With 98% hiring success due to Topgrading, the business took off.”
—JACK HARRINGTON, then CEO, Virtual Technology, now CEO, Thales Raytheon Systems “When I look back at the dramatic success of our company, I can clearly point to the implementation of Topgrading as the pivotal moment that made our success pos­sible. I implore every business owner to make Topgrading mandatory. A Topgraded team is the ultimate secret weapon to crush the competition.”
—RICHARD ROSSI, Co-Founder, EnvisionEMI “We’ve Topgraded the entire company and our sales and profits have soared.”