What's Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your Money Back (Paperback)

Cut Through Red Tape, Challenge the System, and Get Your Money Back

By Jon Yates

William Morrow & Company, 9780062009883, 272pp.

Publication Date: December 27, 2011

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Description

"Watch out, Goliath. Jon Yates has a slingshot and he's teaching us how to use it."
--Amy Dickinson, New York Times bestselling author and America's favorite advice columnist

"Jon Yates gives consumers a great primer on how to solve their own customer service problems."
--Angie Hicks, Founder of "Angie's List"

Jon Yates, the Chicago Tribune's popular "Problem Solver," offers eminently practical, money-saving advice on how to become your own consumer advocate. What's Your Problem? is a godsend for anyone who has ever had to take on the bureaucracy--from getting through to the cable company to dealing with identity theft to fighting the unfriendly skies. The first book of its kind--a combination of illuminating true stories and essential advice for cutting through the red tape put up by local governments, health insurance companies, and heartless corporations--What's Your Problem? is an indispensable handbook that can alleviate your frustrations once and for all and help you get the results you need fast



Praise For What's Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your Money Back

“A goldmine of hand-picked information for those trying to navigate today’s tough consumer terrain.”
-Kirkus Reviews

Watch out, Goliath. Jon Yates has a slingshot and he’s teaching us how to use it. This is ‘self help’ with an ass-kicking.
-Amy Dickinson, America's favorite advice columnist and New York Times bestselling author

Nothing less than a public service … [What’s Your Problem?] will make you feel smarter, wiser and well equipped to battle institutions and individuals who sometimes don’t have our best interests at heart-everyone from giant banks, utilities and insurance companies to sleazy car salesman, mechanics and contractors.
-Mark Di Vincenzo, New York Times bestselling author of Buy Ketchup In May and Fly at Noon

Jon Yates gives consumers a great primer on how to solve their own customer service problems.
-Angie Hicks, Founder of Angie's List

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