The New Playbook for Managing Across Differences
HarperBusiness, 9780062248527, 336pp.
Publication Date: March 25, 2014
Renowned executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee offer lessons on the vital skill of “Flexing”—the art of switching leadership styles to more effectively lead people who are different from you, allowing managers to successfully manage the multicultural workers of today and tomorrow.
Flex offers a proactive strategy for managers to navigate and leverage diversity effectively in this new global economy, showing managers how to: understand the power gap, the social distance between you and those in the workplace of different cultures, ages, and gender; flex your management style, by stretching how you work and communicate with others, and bridging the gap with more effective communication, feedback tools and building healthy teams; and multiply the effect, by teaching these skills to others and closing the power gap with clients, customers, and partners to create innovative solutions.
Creating flex in a company’s management style will impact all aspects of developing the talent you have, attracting future talent and building relationships with customers in this competitive marketplace. Now, Flex: The New Playbook for Managing Across Differences shows you how.
About the Author
Jane Hyun is an internationally renowned executive coach and global leadership adviser to Fortune 500 companies, business schools, and nonprofit organizations. She speaks frequently on the topics of authenticity, culture, and leadership. A graduate of Cornell University with a degree in economics, she is the author of Breaking the Bamboo Ceiling. She lives in New York City.
Audrey S. Lee is an executive coach and global leadership strategist for Fortune 500 companies, universities, and nonprofit organizations. A sought-after speaker, she is also a performer who combines her onstage experience and business acumen to deliver effective leadership programs focusing on culture, communications, and executive presence. Prior to her work in leadership development, she managed key marketing initiatives in high-tech companies. She lives in New York City.
Praise For Flex: The New Playbook for Managing Across Differences…
— --Dr. Frances Hesselbein, President, Leader to Leader Institute (formerly The Peter Drucker Institute)
“A solid, common-sense guide to creating a successful and diverse workplace in terms of culture, age, and gender....clear and illustrative.”
— Publishers Weekly
“Hyun and Lee’s book accomplishes what few guidebooks for employers do: It empowers leaders not only to manage differently, but to think differently by cultivating cultural fluency that will enable them to work more effectively with diverse teams.”
— Sylvia Ann Hewlett, CEO, Center for Talent Innovation, author of Forget a Mentor, Find a Sponsor: The New Way to Fast-Track Your Career Sylvia Ann Hewlett, CEO, Center for Talent Innovation, author of Forget a Mentor, Find a Sponsor: The New Way to F
“FLEX provides a way for leaders to re-define how to lead by understanding, embracing and seeking out differences.”
— Karyn Detje, Chief Talent Officer, Tory Burch
“Flexis the first real field manual for managing across differences. Its lessons are relevant to people at every level and stage of their career. “Flex” is required reading for every manager who wants to empower his/her employees to reach their full potential.”
— David A. Thomas, PhD Dean and William R. Berkley Chair Georgetown University, McDonough School of Business David A. Thomas, PhD, Dean and William R. Berkley Chair, Georgetown University, McDonough School of Business
“Read this book. If taken seriously, you will certainly challenge yourself to change the way you lead in today’s global marketplace.”
— Steve Reinemund, Dean of Business, Wake Forest University, Retired Chairman and CEO, PepsiCo
“Flex is about thinking -- managing one’s thinking to meet the demands of business relationships inside and outside of your organization. From the conceptual rationale to the practical how-to, take this journey with the authors!”
— J.T. (Ted) Childs, Jr., Principal, Ted Childs LLC
“…a solid, common-sense guide to creating a successful and diverse workplace…Their guide is clear and illustrative…”
— Publishers Weekly
“Coauthors Hyun and Lee provide the modern manager with a playbook on how to switch among leadership styles to get the most out of employees.”
— Library Journal
“Hyun and Lee offer convincing evidence to illustrate how to enhance communication skills across various workplace divides.”
— Stephanie Garber, New York Times bestselling author of Caraval and Legendary