When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work (Paperback)
Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work
HarperBusiness, 9780066621074, 384pp.
Publication Date: March 4, 2003
If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater.
- Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression.
This insightful book provides hands-on methods to close the generation gaps. With effective tools to recruit, retain, motivate, and manage each generation, you can now create teamwork, not war, in today's highperformance workplace . . . where at any age, productivity is what counts.
Praise For When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work…
“Rich, engrossing...instructive and profound...This stimulating, valuable ... business book... resonates on a sociological level.”
“Lancaster and Stillman use real work situations, and more than a bit of wry humor, to ... make a good case.”
-Minneapolis Star Tribune
“The authors offer many examples of trouble spots where generational conflicts are most likely to explode...thought-provoking insights.”
“The two experts in managing age-related conflicts boil complex issues down to their essences.”