Thank God It's Monday!: How to Create a Workplace You and Your Customers Love (Hardcover)

How to Create a Workplace You and Your Customers Love

By Roxanne Emmerich, Stewart Emery, Russ Hall

FT Press, 9780138158057, 192pp.

Publication Date: April 8, 2009

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Description

"Thank God It's Monday " is about loving what you're doing and creating massive results. Roxanne Emmerich introduces you to two CEOs: one desperately struggling to stay afloat and another who's discovered a better route to growth and profitability. As you join them both on their journey, you'll gain valuable insights for jumpstarting positive change from anywhere in the organization, replacing dysfunctional organizational behaviors with passion and creativity, overcoming setbacks and making vision and values actually work Whether you're on the front line, in an office, or running the show, you'll see how to: - Replace dysfunctional behaviors with passion and creativity - Overcome setbacks with a "bring it on" attitude - Breathe results-generating life into vision and values - Think big and make big things happen "Thank God It's Monday " presents a unique approach that makes an impact on three groups at once: - Employees discover how to win at work and love their work - Companies turn around results quickly and profoundly - Customers experience a powerful and visible commitment to their success You will shift from a "why we can't" to a "how we can" workplace...in one day Your customers will go crazy about you. You will find yourself loving to go to work where everyone exclaims, Thank God It's Monday.


About the Author

Roxanne Emmerich has consulted with half of the nation's top 1% performing financial institutions as well as hundreds of other business leaders. Her book, "Profit-Growth Banking," has been called "the bible of successful business." A 20-year management consultant and three-time Entrepreneur of the Year winner, Roxanne has proven that companies grow when their people grow. "Thank God It's Monday! "outlines a system for bringing profits and fun to business. She shows how to create a "Thank God It's Monday" workplace with employees on fire and a bottom line that proves it. She uses her "Kick-Butt Kick-Off" strategy to create immediate culture shifts and achieve tangible results. A member of the National Speakers Hall of Fame, she is noted by "Sales and Marketing Management "magazine as one of the most requested speakers for instilling a "bring it on" attitude. She has written hundreds of articles and is frequently interviewed by national media for practical business insights. A distinguished alum of the University of Wisconsin, Roxanne served as a key advisor to former Wisconsin Governor Tommy Thompson and as Editor-in-Chief of "Extraordinary Banker" magazine. She is also the founder of Permission to Be Extraordinary Summit, an executive breakthrough program run by her company, The Emmerich Group. Roxanne resides in Minneapolis with her husband and children.www.EmmerichGroup.com
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