Benchmarking Handbook (Hardcover)

By B. Andersen, P. -G Pettersen

Springer, 9780412735202, 192pp.

Publication Date: December 31, 1995

List Price: 179.99*
* Individual store prices may vary.


Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.