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Raving Fans

A Revolutionary Approach to Customer Service

Sheldon Bowles, Kenneth Blanchard

Audio Cassette, Abridged

List Price: 13.00*
* Individual store prices may vary.

Other Editions of This Title:
Hardcover (5/19/1993)

Description

1 cassette / 90 minutes
Read by Rick Adamson, Kate Borger, and John Mollard

For those who wish to improve their business, here is a fresh and innovating look at customer service - the most important element in creating a successful business sin the 90s, from the co-author of The One Minute Manager.

Random House Audio, 9780679424956

Publication Date: April 19, 1993