When Fish Fly - Abridged (Digital Audiobook)
Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Publication Date: August 2, 2004
WHEN FISH FLY offers Yokoyama's cohesive strategy for achieving world-famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market, you too can develop a culture that leads to excellent employee morale and legendary customer service.
About the Author
JOHN YOKOYAMA is the owner of the World Famous Pike Place Fish Market. John's love of fish began as a child fishing with his father on Puget Sound. He learned the retailing business by working at his dad's produce stand in the Pike Place Farmer's Market. At age 25, he purchased the fish stand across from his dad's produce stand. He lives in Seattle.
JOSEPH MICHELLI, PH.D. is a psychologist, organizational consultant, daily radio talk show host, professional speaker, and author of Humor, Play and Laughter. He presents and consults on the creation of dynamic and playful corporate cultures for corporations around the world. He lives in Colorado Springs, Colorado.
From the Compact Disc edition.