Conflict 101: A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work (Paperback)

A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work

By Susan H. Shearouse

AMACOM/American Management Association, 9780814417119, 264pp.

Publication Date: August 9, 2013

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About the Author

SUSAN H. SHEAROUSE has served as Executive Director of the National Conference on Peacemaking and Conflict Resolution and on the Advisory Board of the Institute for Conflict Analysis and Resolution at George Mason University. Her clients have included Lockheed Martin, Philip Morris, the IRS, the US Environmental Protection Agency, the US Army Corps of Engineers, and many others.
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