The AMA Handbook of Business Documents (Paperback)

Guidelines and Sample Documents That Make Business Writing Easy

By Kevin Wilson, Jennifer Wauson

Thomas Nelson, 9780814417690, 211pp.

Publication Date: May 10, 2011

List Price: 19.95*
* Individual store prices may vary.


With practical, crystal-clear guidelines and dozens of sample documents, The AMA Handbook of Business Documents takes the guesswork and mediocrity out of all of your written communications. Organized as an instant-reference tool you can count on whenever you're putting something in writing, this lifesaving resource will help you sell, buy, inform, report, announce, propose, hire, fire, remind, get paid, and do everything else that defines your work and propels your business and career toward their goals.

Inside you'll find a wealth of sample documents and short, easy-to-apply guidelines for creating your own, including:

Abstracts * Letters of Application * Complaint Letters * Memos * Proposals * Inquiry Letters * Follow-up Letters * Collection Letters * Emails * Reference Letters * Progress and Activity Reports * Policies and Procedures * Lab Reports * Grant Proposals * Press Releases * Newsletters * Job Offer Letters * Warning Letters * Sales Letters * Training Manuals * Speeches and Oral Presentations * Product Specifications * Summaries * Surveys * and many, many more.

About the Author

KEVIN WILSON is an instructional designer, training consultant, and vice president of Videologies, Inc., which specializes in training administrative professionals. JENNIFER WAUSON is a training consultant, project manager, and president of Videologies, Inc. They are the authors of Administrative Assistant's and Secretary's Handbook and The AMA Handbook of Business Writing.