The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone (Paperback)
How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone
Amacom, 9780814431863, 240pp.
Publication Date: November 18, 2011
About the Author
Claire Raines (Denver, CO) is a leading expert on generations in the workplace and is the author or coauthor of five previous books on the topic, including "Generations at Work." Lara Ewing (Indian Hills, CO) is a specialist in major change projects and leadership development. She has worked with such clients as Diners Club, Sun Microsystems, Baptist Hospital Systems, and American Express Bank.