The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service (Paperback)
50 Activities for Inspiring Exceptional Service
Amacom, 9780814433355, 304pp.
Publication Date: January 18, 2013
About the Author
Darryl S. Doane and Rose D. Sloat (Canton, OH) are international performance-based training and development specialists, and the owners of The Learning Service, Ltd.