Reengineering the Corporation: A Manifesto for Business Revolution (Paperback)
A Manifesto for Business Revolution
HarperBusiness, 9780887306877, 233pp.
Publication Date: May 1, 1994
List Price: 16.00*
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Reengineering the Corporation, the international bestseller is the pioneering book on the most important topic in business circles today: reengineering--the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy show how some of the world's premier corporations are reengineering to save hundreds of millions of dollars a year, achieve unprecedented levels of customer satisfaction, and speed up and make more flexible all aspects of their operations.