Exemplary Performance: Driving Business Results by Benchmarking Your Star Performers (Hardcover)

Driving Business Results by Benchmarking Your Star Performers

By Paul H. Elliott, Alfred C. Folsom

Jossey-Bass, 9781118204207, 256pp.

Publication Date: January 29, 2013



Praise for Exemplary Performance

"I have seen the transformative power of human performance improvement in the power industry where it has produced measurable results in areas such as safety performance. Executives, managers, and other leaders will benefit from this approach, enabling exemplary performance by replicating the results of their stars."

--Carl English, vice-chairman (retired), American Electric Power

"A must-read for anyone accountable for producing and leading high-performing individuals or teams."

--Jamie Torchiana, learning implementation leader, Sales Strategy, AstraZeneca

"Uniquely captures profound ideas, frames them concisely, and explains how they work in the real world in a powerful way. If you want to link your business's capability development to actual business outcome, this book might be all you need. A fantastic read."

--Don Shoultz, head of learning and development, BP Upstream Learning

About the Author

Paul H. Elliott, Ph.D., is the President and founder of Exemplary Performance, LLC, based in Annapolis, Maryland. Previously, he was a Fellow with Saba Software; President of Human Performance Technologies and Vice President of RWD Technologies. Throughout the course of Paul's consulting career, he has worked with leading companies including many Fortune 500 organizations. Alfred C. Folsom, Ph.D., is Vice President of Operations at Exemplary Performance, where he brings over 20 years of experience in the field of Human Performance Technology. Al's expertise is in the area of HPT and its specific application throughout the United States Coast Guard, where he recently retired as a Captain after 24 years of commissioned service.