The Responsive City (Hardcover)

Engaging Communities Through Data-Smart Governance

By Stephen Goldsmith, Susan Crawford

Jossey-Bass, 9781118910900, 208pp.

Publication Date: September 2, 2014

List Price: 35.00*
* Individual store prices may vary.


Leveraging Big Data and 21st century technology to renew citiesand citizenship in America

The Responsive City is a guide to civic engagement andgovernance in the digital age that will help leaders link importantbreakthroughs in technology and data analytics with age-old lessonsof small-group community input to create more agile, competitive, and economically resilient cities. Featuring vivid case studieshighlighting the work of pioneers in New York, Boston, Chicago andmore, the book provides a compelling model for the future ofgovernance. The book will help mayors, chief technology officers, city administrators, agency directors, civic groups and nonprofitleaders break out of current paradigms to collectively addresscivic problems. The Responsive City is the culmination ofresearch originating from the Data-Smart City Solutions initiative, an ongoing project at Harvard Kennedy School working to catalyzeadoption of data projects on the city level. The book isco-authored by Professor Stephen Goldsmith, director of Data-SmartCity Solutions at Harvard Kennedy School, and Professor SusanCrawford, co-director of Harvard's Berkman Center for Internet andSociety. Former New York City Mayor Michael Bloomberg penned thebook's foreword.

Based on the authors' experiences and extensive research, The Responsive City explores topics including:

  • Building trust in the public sector and fostering a sustained, collective voice among communities;
  • Using data-smart governance to preempt and predict problemswhile improving quality of life;
  • Creating efficiencies and saving taxpayer money with digitaltools; and
  • Spearheading these new approaches to government with innovativeleadership.

About the Author

Stephen Goldsmith is the Daniel Paul Professor of the Practice of Government and director of the Innovations in Government Program at Harvard Kennedy School of Government. He is a nationally recognized expert on government management, reform, and innovation. Goldsmith currently directs Data-Smart City Solutions, a project working to catalyze the use of data at the local government level by serving as a central resource for cities interested in this emerging field.Susan Crawford is the John A. Reilly Visiting Professor in Intellectual Property at Harvard Law School and co-director of Harvard's Berkman Center. She is the author of Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age and a contributor to Bloomberg View. She served as Special Assistant to the President for Science, Technology, and Innovation Policy and co-led the FCC transition team between the Bush and Obama administrations.