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When Fish Fly (Digital Audiobook)

Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

By John Yokoyama, Joseph Michelli Ph.D, Michael Prichard (Narrator)

Publication Date: April 28, 2004

Other Editions of This Title:
Digital Audiobook (8/2/2004)
Hardcover (8/4/2004)

Description

The World Famous Pike Place Fish Market is renowned worldwide as a model company. In this revealing business advice book, its owner John Yokoyama explains in his own words just how he transformed his business and encouraged his employees to live a powerful, unified vision of the market. 

When Fish Fly offers Yokoyama's cohesive strategy for achieving world-famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

"You can energize your employees and delight your customers by modeling your business on the . . . ideas from [this fish market]."—Ken Blanchard