Inclusive Conversations (Paperback)

Fostering Equity, Empathy, and Belonging across Differences

By Mary-Frances Winters

Berrett-Koehler Publishers, 9781523088805, 192pp.

Publication Date: July 28, 2020

List Price: 19.95*
* Individual store prices may vary.


"What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice."
--Dr. Sheila Robinson, publisher and CEO, Diversity Woman Media

Effective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation, fosters a sense of belonging and inclusion, which in turn leads to greater productivity, performance, and innovation. Whether in the workplace, faith communities, or educational settings, our differences can tear us apart rather than bring us together if we do not know how to communicate. Recognizing our collective responsibility to earnestly address our differences and increase understanding and empathy will not only enhance organizational goals but will also lead to a healthier, kinder, and more compassionate world.

Award-winning diversity, equity, and inclusion consultant Mary-Frances Winters has been leading workshops on what she calls Bold, Inclusive Conversations for years. In this book she offers specific dialogue strategies to foster greater understanding on the following topics:
     Recognizing the importance of creating equity and sharing power
     Dealing with the "fragility" of dominant groups--their discomfort in engaging with historically subordinated groups
     Addressing the exhaustion historically marginalized groups feel from constantly explaining their different lived experience
     Exploring how to build trust and create psychologically safe spaces for dialogue
This guide is comprehensive for anyone who wants to break down the barriers that separate us and facilitate discussions on potentially polarizing topics.

About the Author

Mary-Frances Winters is the founder and president of the Winters Group Inc., a diversity, equity, and inclusion consulting firm. She has been helping clients create inclusive environments for over three decades. Winters was named a diversity pioneer by Profiles in Diversity Journal and is the recipient of the prestigious ATHENA Award as well as the Winds of Change Award conferred by the Forum on Workplace Inclusion. She was named by Forbes as one of the top ten diversity and inclusion consultants. Winters is also the author of the bestselling We Can't Talk about That at Work.

Praise For Inclusive Conversations: Fostering Equity, Empathy, and Belonging across Differences

“What is impressive is not only how Winters builds a case for the urgent need for inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice.”
—Dr. Sheila Robinson, Publisher and CEO, Diversity Woman Media
“This extremely useful and helpful book is a gift of ‘more.’ More of Winters’s wisdom and teachings, more of her reassuring humanity, more of her practical and fearless voice, and more of her compassion and heroic contributions to a better world.”
—Dr. Gregory Woodward, President, University of Hartford
“Mary-Frances Winters is the expert on how to break out of our bubbles by having deep, challenging, bold, and inclusive conversations.”
—Steven Humerickhouse, Executive Director, The Forum on Workplace Inclusion
“If you only review the glossary of terms in the back of this book, your investment will be worth it.”
—Dr. Bev Kaye, coauthor of Love ’Em or Lose ’Em, Help Them Grow or Watch Them Go, and Up Is Not the Only Way
“This book is a wonderful resource for all of us who are committed to building our understanding and our effectiveness in achieving a diverse, equitable, and inclusive world.”
—Julie Packard, Executive Director, Monterey Bay Aquarium