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Crisis at Santa's Workshop

Using Facilitation to Get More Done in Less Time

Richard G. Weaver, John Farrell

Paperback

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Description

GETTING PEDPLE TO WORK together effectively of collaborative relationships that enable
the single most powerful way to strengthen any organization. It has a more fundamental and far-reaching impact than any of the techniques of the month put forward by the management gurus of the moment. But it is also one of the hardest things to accomplish. Crisis at Santa’s Workshop uses an imaginative and delightful fable to outline the Facilitation Process, a specific step-by-step approach for helping people in the organizations systematically take responsibility, focus on what needs to get done and improve working relationships. The facilitation approach builds the kinds of collaborative relationships that enable organizations to exceed expectations and achieve seemingly impossible goals.
FOR THE PAST 15 YEARS, Weaver and Farrell have been helping organizations south of the North Pole, such as AT&T, Chrysler, NCR and many others use facilitation to achieve outstanding results. Now, in a classic tale of a group rallying to a cause and achieving its goal, managers can discover a blueprint for change and workers at all levels will get a glimpse of their own potential to make a difference through facilitation.


Praise For Crisis at Santa's Workshop: Using Facilitation to Get More Done in Less Time

“Crisis at Santa's Workshop is more than a story on facilitation. It broadens the concept of leadership to include everyone. It illustrates the value of asking questions, listening and being open to other perspectives.”
-- Alice Murray, Project Manager, Subscription Services 3M

“A meaningful and delightful story for all organizational leaders. Weaver and Farrell reinforce a critical role of managers and leaders to create a powerful, productive work environment using the principles of facilitation."
--Kristen Witte, Director of Operations, Human Resources, Best Buy, Inc.

Berrett-Koehler Publishers, 9781576752791, 168pp.

Publication Date: December 12, 2003



About the Author

RICHARD G. WEAVER AND J0HN D. FARRELL are organizational consultants who have worked with large and small corporations around the world. They are coauthours of the bestselling Managers as Facilitators and The Practical Guide to Facilitation.
RICHARD G. WEAVER AND J0HN D. FARRELL are organizational consultants who have worked with large and small corporations around the world. They are coauthours of the bestselling Managers as Facilitators and The Practical Guide to Facilitation.