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Getting to Resolution

Turning Conflict into Collaboration

Stewart Levine


List Price: 19.95*
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Adversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form. Stewart Levine’s “resolutionary” alternative goes beyond compromise and capitulation. He offers ten guiding principles that stop anger and resentment cold and enable both sides to return to productive, satisfying, functional relationships. Levine’s seven-step conversational process fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. This second edition has been thoroughly revised with new examples; new tools; new material about communication, trust building, and virtual collaboration; and a more global outlook.

Praise For Getting to Resolution: Turning Conflict into Collaboration

“Getting to Resolution offers a unique and effective paradigm for understanding how you can use your natural gifts and interconnectedness to improve your interactions in all relationships.”
--Marvin E. Johnson, JD, Executive Director, Center for Alternative Dispute Resolution

“Getting to Resolution is a clear and practical guide to the secret of success — how to create and leverage collaborative advantage. It is a must read for leaders seeking to strengthen relationships and get positive results.”
--Diana Whitney, PhD, President, Corporation for Positive Change, and coauthor of The Power of Appreciative Inquiry, The Appreciative Inquiry Summit, and Appreciative Inquiry: A Positive Revolution in Change

“It is impossible to read this book and not grow in understanding of conflict, resolution, and self. Every page offers wisdom and practical tools.”
--Arnie Herz, Esq.

“Stewart Levine has written a very practical book about one of life’s vexing problems — how to reach agreement with others when differences must be resolved. He does so with the intent of fostering collaboration and creativity as the outcome.”
--Alan Briskin, author of The Stirring of Soul in the Workplace and coauthor of The Power of Collective Wisdom

“This book is practical, mind-altering, and life-changing. It’s hard to achieve those in one book, but Getting to Resolution does that. It fills you with inner peace and the wisdom to untangle the thorniest conflict.”
--Noah Blumenthal, author of the Wall Street Journal bestseller Be the Hero

“If you want to resolve conflict and build relationships while connecting at a profound level, read Getting to Resolution. It gives you new language and practices for transforming your communication so you can lead at a higher level.”
--Victoria Halsey, PhD, Vice President of Applied Learning, The Ken Blanchard Companies, and coauthor of The Hamster Revolution and The Hamster Revolution for Meetings

Berrett-Koehler Publishers, 9781576757710, 312pp.

Publication Date: November 2, 2009

About the Author

Stewart Levine is a lawyer, management consultant, mediator, and trainer. His clients and students include American Express, Caterpillar Corporation, Chevron, ConAgra, General Motors, Oracle, and others. He has been a partner in two law firms and served as Deputy Attorney General for the state of New Jersey.