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Bringing Up the Boss

Practical Lessons for New Managers

Rachel Pacheco


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Managing is hard. Managing for the first time is even harder.

New startups come on the scene filled with incredible young people. These start-ups grow, the team expands, and those young people all of a sudden have the responsibility of a team under them. Just a few years prior, these folks were barely able to support themselves in their crazy, ever-changing company. Now, as "managers," they are expected--often without any direction or manager role models--to know how to develop, coach, structure work, review, and set expectations for a whole bunch of new, incredible young people.

First-timers want to quickly learn what it takes to be a successful manager--like they learned how to program, how to design, how to operate--and put those learnings into practice. But what does it mean to manage, and how do you teach someone to be a good manager?

Enter Rachel Pacheco, an expert at helping startups solve their people and culture challenges. Pacheco, former Chief People Officer at Oxeon and a founding member of the executive team of the JPMorgan Chase Institute, conducts research on management at the Wharton School and works with CEOs and their managers to build the skills necessary to navigate a rapidly-scaling organization.

In Bringing Up the Boss: Practical and Irreverent Lessons for New (and Not-So-New) Managers, Pacheco shares these skills, along with cutting-edge research, data, anecdotes, how-to exercises, helpful tools, templates, and more, to help overwhelmed employees become expert managers.

Bringing Up the Boss provides a roadmap for managers of time- and cash-strapped startups, as well as any other manager looking to hone their craft.

Readers will learn:

  • How to recruit and run an effective team
  • How to motivate and direct team members
  • How to have difficult but necessary conversations with team members
  • How to avoid micromanaging
  • How to hone an individual's skills
  • How to build an inclusive, diverse community
  • How to manage across multiple geographies and in a virtual setting
  • How to set clear expectations
  • How to give critical and constructive feedback
  • How to navigate the relationship with their own boss

Bringing Up the Boss effectively shortcuts years of training, mentoring, and experience required to develop a manager by focusing on the key components of what makes a manager great.

Matt Holt Books, 9781953295019, 200pp.

Publication Date: August 10, 2021

About the Author

Rachel Pacheco is an expert at helping startups solve their people and culture challenges. She works with CEOs and their managers to build the skills necessary to navigate a rapidly scaling organization. She sits on the board of advisors for Maven Clinic, Onduo, Wellthy, and Vicarious Surgical, in addition to providing management coaching to a host of other top growing start-ups. Currently, Rachel is the Head of People at Onduo, an Alphabet company. Previously, Rachel was the Chief People Officer at Oxeon, a healthcare venture fund and advisory firm, and was on the founding executive team of the JPMorgan Chase Institute, a big-data start-up incubated within JPMorgan Chase, where she built the operations and people infrastructure. Rachel has also lived and worked in Saudi Arabia, Dubai, Indonesia and Kazakhstan, thus experiencing the joy (and challenges!) of leading and managing organizations across many distinct cultures. Rachel conducts research on management--specifically on power and conflict--at The Wharton School. She is a member of the founding faculty of the Entrepreneurship in Education Program at the University of Pennsylvania, where she teaches a popular Foundations in Management course to budding entrepreneurs. In addition, she built a New York University course for first-time managers that will be required for all professional-studies graduate students.